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Airport Services

At LAZ, we know airport parking is more than a place to leave a car — it’s the first and last touchpoint of the travel journey. That’s why we combine innovative systems with empathetic service across every operation, from marketing and eCommerce to valet and luggage assistance.

Parking Is the First and Last Impression

Improving the travel experience builds loyalty and drives revenue. Clearer guidance leads to faster decisions, better service boosts satisfaction, and positive interactions encourage repeat parking. For airports, that means stronger financial performance without compromising traveler experience.

Great Tools, Empowered Teams

Technology amplifies great people. LAZ uses real-time data, predictive analytics, and digital platforms to streamline parking and ground transportation. From online reservations to business intelligence, our tools optimize occupancy, simplify operations, and unlock new revenue opportunities.

Support at Scale

Our people-and-technology approach spans the full airport ecosystem, integrating parking, curbside, and ground transportation into one coordinated operation. We scale seamlessly, supporting airports of every size—from regional facilities to the nation’s busiest hubs.

Our Airport Services

• Parking Management
• Shuttle Bus Transportation
• Valet Parking Services
• 24/7 Customer Care Call Center
• Taxi and TNC Management
• Ground Transportation & Curbside Management
• Online Reservations & eCommerce
• Business Intelligence & Data Analytics
• Marketing, Advertising, & Loyalty Programs
• Guest Service and Concierge
• Wheelchair and Luggage Assistance
• Maintenance & Janitorial Services

LAZ delivers the flexibility, scale, and expertise to meet airports where they are and help them grow—smarter, more efficient, and more connected to their passengers.

Let’s talk about how our people-first, tech-powered approach can elevate your airport’s parking performance. Send us an email at [email protected].

Available across all of North America

Meet our Airport Services Team!

Rick Ingram

Executive Vice President, Airport Services

Learn more about Rick here.

Chris Howley

Vice President,
Business Development

Stuart Vieth

Vice President,
Airport Operations

Don Barrett

Vice President,
Airport Services

Miguel Garcia

Senior Director,
Airport Services Southeast

Chuck Voase

Vice President,
Airport Services

Alex Plefka

Senior Director,
Airport Services West

Graham Leach

Senior Director,
Airport Services Northwest

Carrie Ann Verge

Senior Financial Manager,
Airport Services

Have a question about our Airport Services?
Send us an email at [email protected].