Whether you’ve simply parked at a LAZ location or you’ve been a “Partner in Parking” with LAZ since the beginning, you will have noticed a difference. A difference in how our facilities are run, a difference in the way parking customers are treated by our staff. A difference in our uniforms, our appearance, the cleanliness of the facility.
We're not like other parking companies. We take extra care in everything we do. Sometimes it’s the little things; a bottle of chilled water on a hot day, a friendly smile or being greeted by name. Other times it’s the big things; tight controls and processes, or our Never Ever Give Up spirit. Big or small, it comes down to one thing - Our People!
At LAZ we understand that this business is not just about a space to park your car. It’s about Respect and Commitment to People. It’s about Honesty, Integrity and Trust. And we believe that if our people live these values, they will provide exemplary customer service.
LAZ employs only the best people. We put all job applicants through a rigorous pre-employment screening and background check process. And the applicants we select are carefully matched with positions that allow them to be as successful as they can be, both personally and professionally.
Once they are part of the family, LAZ employees are provided with extensive formal and on-the-job training programs that guide them on to being the best in the business. And they are given opportunities to grow with the company. Wherever possible, LAZ promotes from within. Most of our senior management team began on the front line, parking cars and working in the lot.
So when we are asked what’s your competitive advantage, we proudly say it’s “The LAZ Way’. Because at LAZ it’s all about the PEOPLE!